Sales Engineer

Job Responsibilities

As a Sales Engineer for Italy, Greece & the Balkans, you will serve as the single point of contact for all Ruhrpumpen sales and customer support activities within the assigned territory. You will be responsible for developing and managing key customer relationships, identifying new business opportunities, and driving profitable growth across all Ruhrpumpen product lines and aftermarket services.

This position focuses on increasing sales of new pumps (projects, replacements, and upgrades) as well as aftermarket solutions (parts, repairs, service, and retrofits) through effective territory management and close collaboration with customers, channel partners, and internal teams.

Main Responsibilities:

• Act as the primary point of contact for customers throughout Italy, Greece, and the Balkan region, ensuring high levels of customer satisfaction and engagement.
• Grow business across all market segments by regularly visiting assigned customers and identifying new sales opportunities.
• Develop and maintain strong relationships with key decision-makers, engineering teams, EPCs, end users, and channel partners.
• Collaborate closely with internal departments, including engineering, aftermarket, customer service, and inside sales teams, to deliver effective customer solutions.
• Identify customer needs, challenges, and growth opportunities, providing technical and commercial solutions that create value.
• Manage territory forecasts, budgets, sales plans, and cost controls in accordance with company policies and objectives.
• Promote and sell the complete Ruhrpumpen portfolio, including engineered pumps, systems, and aftermarket services.
• Work closely with customers to understand project specifications and ensure proposals meet technical and commercial requirements.
• Provide new project opportunities to the Inside Sales team for quotation and proposal development.
• Maintain regular face-to-face customer engagement through site visits, presentations, and business meetings.
• Represent Ruhrpumpen at industry events, trade shows, and customer conferences when required.
• Utilize CRM tools to maintain accurate customer records, opportunity pipelines, forecasts, and territory activity.
• Participate in team-selling initiatives and share leads across the organization to maximize business opportunities.
• Ensure all customer and territory interactions are appropriately documented and communicated through CRM.
• Maintain all company-provided tools and resources in good working order.

Job Requirements:

• Fluent in English and Italian (required).
• Additional language skills such as Greek, Serbian, Croatian, Bulgarian, Romanian, or Albanian are considered a strong advantage.
• Excellent communication and presentation skills, with the ability to engage effectively at all levels of a customer's organization.
• Previous commercial experience in the industrial pump industry, rotating equipment, or related flow-control solutions.
• Experience with API applications and standards is highly preferred.
• Proven ability to develop, manage, and execute regional sales and business development strategies.
• Strong technical aptitude and ability to understand complex industrial applications.
• Availability and willingness to travel extensively throughout Italy, Greece, and the Balkan region (up to 50% of the time).
• Valid driver's license and authorization to work within the European Union.